Towergate Partnership along with all its divisions believes in protecting the personal information that you provide us with. We are committed to complying with the following seven principles:

• What personal information we collect about you.
• Who is collecting this personal information.
• How the information we collect about you is used.
• With whom might the information be shared.
• What choices we provide you with regarding the collection, use and distribution of the information.
• The kind of security procedures that are in place to protect the loss, misuse or alteration of information under the control of Towergate.
  How you can correct any inaccuracies in the information.
• If you have any queries regarding this statement, you should first contact Towergate by email. If you do not receive a reply within two working days, then telephone us on +44 (0)1622 754754.
  

The Principles

• We collect personal information from you at various stages throughout our website, for reasons including answering your enquiries, and providing you with quotations.
  At each stage, you will be able to see what information we ask from you, such as your name and contact details, and information relating to your specific enquiry.
• Towergate Underwriting Group (and its Subsidiary Companies) is the Data Controller that collects information about you.
  The information we collect about you is used solely for the purposes for which it was provided. We will only use it for additional purposes (such as Marketing) if we have received your prior consent to do so.
• The information you provide us with may be shared with employees throughout the Towergate Group, in order to deal with your enquiry or request.
  We will not share your information with any third parties other than when we are legally obliged to do so, such as for fraud prevention purposes.
• It is entirely up to you as to whether or not you choose to provide us with any personal information. If you choose not to, we simply may not be able to assist you.
  We will not use your information for marketing purposes unless we receive your prior permission to do so.
  We will not sell your information to any third party, unless Towergate or one of its Subsidiary Companies is sold itself.
• When you enter personal details on our website, you will be entering these details within a secure environment.
  We use SSL (Secure Socket Layer) encrypted at 128bit to protect the details you send us. We use the BT Trustwise Secure Site Program, and our certificate can be viewed by clicking on the Secure Site Logo.
  In most web browsers, a padlock symbol appears at the bottom right, indicating when you are in a secure environment. Also, the ‘http:’ at the beginning of the website address changes to ‘https:’ with the ‘s’ indicating that you are in a secure environment.
• Under the Data Protection Act 1998 you have the right, for a fee, to ask us for a copy of the information we hold on you, and to have any inaccuracies corrected or removed.

To do this, please either contact us by email, telephone our Customer Relations Department on +44 (0)1622 754754 or write to us at:

Customer Relations Department
Towergate Underwriting Group Limited
Towergate House
2 County Gate
Staceys Street
Maidstone
Kent
ME14 1ST

Concerns or Queries

If you have any other concerns or queries, then we would be delighted to be able to help you. Simply contact us by one of the above options, and we shall endeavour to resolve your query as swiftly and efficiently as possible.

In addition to this privacy policy, we have a ‘Terms & Conditions’ policy relating to the usage of our website. This can be viewed by clicking on ‘Terms & Conditions’.